You can cancel your subscription at any time yourself via the self-service platform here: Sign-up
If you already have an active account, please login here: Login
Please be advised that making a purchase does not automatically generate a personal account, you need to sign up under the email address, under which the orders were placed.
Once the required information to sign-up is filled, you will receive a confirmation email to activate your account and the link is valid for 30 minutes. If the link is not used within 30 minutes, you will need to go through the sign-up process again.
If you already have an active account, please login here: Login
Please be advised that making a purchase does not automatically generate a personal account, you need to sign up under the email address, under which the orders were placed.
Once the required information to sign-up is filled, you will receive a confirmation email to activate your account and the link is valid for 30 minutes. If the link is not used within 30 minutes, you will need to go through the sign-up process again.
Furthermore, per our Terms of Service:
6.6 IN CASE THE CLIENT PURCHASED A SUBSCRIPTION AND WISHES TO CANCEL THE SUBSCRIPTION BEFORE SECOND SUBSCRIPTION CHARGE IS MADE , THEN THE COMPANY WILL REQUIRE THE CLIENT TO RETURN ALL DISCOUNTS APPLIED. OUR SUBSCRIPTION PLANS ARE OFFERED AT A DISCOUNTED PRICE COMPARED TO THE SINGLE PURCHASE PRICE. CLIENTS WHO WISH TO CANCEL THEIR SUBSCRIPTION BEFORE SECOND SUBSCRIPTION CHARGE WILL BE REQUIRED TO PAY THE DIFFERENCE OF THE SUBSCRIPTION PLAN PRICE AND THE REGULAR PRICE TO THE COMPANY, IN CASE CLIENT SELECTS THE TERMINATION, THEN COMPANY WILL AUTOMATICALLY CHARGE THE PRICE DIFFERENCE. This measure is taken by the Company to avoid circumvention attempts by the Client.
If you encounter any issues trying to connect to the self-service and cannot get in, email us at hello@bioma.health
If you encounter any issues trying to connect to the self-service and cannot get in, email us at hello@bioma.health